You organized a good trip.
Shanghai XingYu Hotel: excellent location; excellent breakfast(big selection & delicious); excellent hotel amenities(hair dryer, clothes line, bathrobes, mini bar, etc.) and very large room.
This was the BEST hotel for amenities & food.
Room carpet very dirty, many stains.
Shanghai Guide & Driver: Susie was very good and good English. Driver good.
Suzhou Lvju Gu Su Hotel: location good; NOT good breakfast(only American style); clean place.
Suzhou Guide & Driver: Jo(female) good; driver good.
Nanjing Grand Metro Hotel: Linda asked for this hotel. Location ok. Not very good breakfast: very limited in food and no fruit. Clean rooms. No bellman & No doormen.
Nanjing Guide & Driver: Shane was good guide. Driver(Yang) was very good. Both very helpful. Both men were excellent.
Victoria 5(Yangtze River Cruise): Clean and comfortable room. Plenty of food.
Chongqing: Theona(guide) met us at ship and took us to bus station for transfer to Chengdu.
Theona was very nice, good English, and very knowledgeable.
Chengdu Quanxing Building Hotel: Excellent location. I can´t remember the food. Clean hotel.
Chengdu Guide & Driver: Jason(guide) was good and the driver was good.
Tibet Xiong Bala Hotel: Excellent location. Restaurant had nightly Tibetan entertainment. Food was good and room comfortable.
Lhasa Guide & Driver: We had to call for someone to meet us at train station in Lhasa. The local agency thought we were arriving the next day. The woman and driver who finally met us were very nice, but they were not our guides for the next days. This woman had very goodEnglish and I think she was Tibetan.
We had Russ(guide). He was so-so. He is young and only a guide for 1-2 years. His speaking English was so-so. He is Chinese. We would have preferred a Tibetan guide as they know more. Russ was courteous, nice and tried to be helpful. Driver was good.
Xi´an Melody Hotel: Excellent location. Hotel clean. I don´t remember the food.
Xi´an Guide & Driver: Dodo(female guide) was always late and this was annoying. She was always talking on her cell phone. Driver was good.
Beijing Yue Xiu Hotel: Excellent location and clean. Bathroom needs to be updated. Breakfast had many foods, but it was average taste.
Beijing Guide & Driver: Rita(guide) had very good English and Driver(Mr.Li) also knew a few words of English. Both people were excellent in their attitude, knowledge and helpfulness.
Overall: The hotels were good and the guides & drivers were good. All the people were very polite, nice and tried to be helpful. Some had better speaking and understanding of English.
I think you did an excellent job for our trip. Thank you. I would recommend you and your agency to people.