Welcome to our Frequently Asked Questions section

• Do I need a Chinese visa, and how do I get it ?
• What do I need for a visa application?
• What type of visa do I need?
• How to obtain a visa to China in Hong Kong?
• How to get Tibet permits in Hong Kong?

• What can I expect from the hotels in China?
• What is a Single, Double or Triple Room?
• Are your room rates per room or per person?
• What time can I check-in and check-out?
• Is the Hotel staff able to speak english?
• What is "single supplement"?

• Does dining cause any problem for a western tourist in China?
• What kind of meals will be available on my sightseeing tours?
• Can we taste different food during our trip? Or eat Chinese food throughout the trip?
• Do I get vegetarian meals in China?
• How much do I have to spend per meal? Are the established credit cards accepted in China?
• Do I have to be afraid to accidentally eat something, which I actually do not want to eat?
• Is it possible to get knife, fork and spoon in Chinese restaurants?

• What are the baggage regulations for flights within China?
• What about airport tax in China?
• Can I request one window seat or aisle seat while booking the flight tickets?
• What is train travel like in China?
• Can I book the train tickets only from you?
• Are there bathroom and/or toilet facilities on the train?
• How about Taxis in China?
• What types of ground transportation will we use for our tour?

• Is it possible to have English speaking tourguides?
• Is it possible to get other foreign language speaking guides?
• How to tip the guide, drivers or the bellboys during our China trip?
• What is the weather like in China?

• What are the best souvenirs to take from China? Where to buy them?
• What are cautions for foreigners to take when buying Chinese antiques?

• Santana, Sonata, Red-Flag(when the number of  tourist is one to two tourists), TOYOTA Land Cruiser 4500 (We will arrange more vehicle, not changing the small car for larger ones, if the passengers are more than two).
• Refine MPV, FengXing MPV, Granse MPV, Jinbei Haise, TOYOTA mini bus (when the number of  tourist is three to six ).
• Kinglong station wagon with 16 seats (when the number of  tourist is seven to twelve).
• Kinglong station wagon with 23 seats and the one with 45seats (when the number of  tourist is more than twelve)

• How does booking with DiscoverChinaTours work?
• When I made my reservation, how long does it take to get the confirmation?
• When is the deadline to make a reservation?
• Should I reconfirm my booking before traveling?
• What is a so called "Booking ID"?
• Is it possible to book only a Seat-in-coach trip instead of a full tour? Can I extend my tour when I am already in China?
• Do I have to take the Tour Voucher with me throughout the tour?

• If I cancel my tour, can I get a refund?
• What are possible payment methods?
• Although I am quite happy that it is possible to pay with credit card, I am a little concerned about sending copies of both sides of my credit card to you. How shall I know that the information is not misused?
• Do you offer discount rates for children?
• When will I be charged?
• Do you offer any discounts for group travel?

• Is it necessary to contract a travel-insurance?
• Is it possible that you arrange a Tibet permit for me/us before the tour begins?
• What is needed for applying for a Tibet permit?
• How to make international phone calls in China?
• Can I use my electric appliances in China?
• What should I do if I lose my properties or my passport?