Sarah is a wonderful asset
Name: Deborah Ann Dumond
Nationality: American
Date: May 10, 2011
OP: Sarah
I apologize for being
late in sending this compliment.
My travel agent Ms. Sarah Liao went above and
beyond, I feel, her duty to Discover China Tours. She is a wonderful asset to
them; and an exemplar of her company's dedication, and personal kindness. She
developed an itinerary encompasing the places in China I wanted to visit.
Later,
I experienced airline ticket and schedule problems, and forgot to finalize the
tour plans. My DCT code was LG1011050930. 1Jan11 I was leaving Sydney, Australia
in the early a.m. to arrive in Beijing late that night. At some point, prior to
leaving Australia, I realized I had not confirmed my Chinese tour. I contacted
her. She left her home during the New Year's Holiday, to go to her office to
confirm my tour, and make arrangements for me to start seeing
Beijing.
She was not only dependable on that occasion, but again later in
the week. After being in China a couple of days, I looked at my return airline
flight schedule. I realized I was leaving 5jan11, a day earlier than the
Discover China Tour itinerary. (My original airline ticket was cancelled by the
airlines. When I rebooked, my China time was cut a day.) After a few calls and
several hours of on...
