I feel he took great responsibility for making us feel safe and keeping us updated about the situation

Name: Sharon and Paul Goodmonson

Nationality:

Date: Aug 03, 2006

OP: Tan

... I also want you to know what a good job Franklin did for us on our tour to the Longji area.? As you know from speaking to him over the phone, we were detoured by a rock slide.? He reacted in a very professional way, and I feel he took great responsibility for making us feel safe and keeping us updated about the situation and his conversations with you.? You have an excellent employee in Franklin, and I hope you treat him generously...